Pepper Foster Consulting is very proud that after surveying all our clients our Net Promoter Score is 91 with 100% of respondents saying they would recommend us to a friend or colleague.
Net Promoter Score has become the industry standard for measuring customer satisfaction and loyalty. NPS scores range from -100 to +100 and a score of 0 is considered good. The published NPS for Bain & Company for example is negative (-14) whereas Accenture scored 14, PwC scored 32 and Deloitte scored 41.
-Client NPS Survey
Success Story
Global manufacturer successfully mitigates Segregation of Duties risks in ERP through redesign and implementation.
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Outdoor apparel brand successfully completes a multi-year ecommerce and retail platform transformation.
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Malt manufacturing company selects and migrates to a global ERP solution to improve business processes and customer experience.
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Transportation logistics company successfully migrates lead-to-cash processes to Salesforce, boosting productivity and enhancing data insights for future strategy.
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Developed and implemented comprehensive policies and procedures for a healthcare venture group, optimizing operational efficiency and scalability.
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Enabled the global leading blueberry genetics developer to translate its vision into a strategic plan, establishing priorities and an EPMO for efficient execution.
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