Pepper Foster Consulting is very proud that after surveying all our clients our Net Promoter Score is 91 with 100% of respondents saying they would recommend us to a friend or colleague.
Net Promoter Score has become the industry standard for measuring customer satisfaction and loyalty. NPS scores range from -100 to +100 and a score of 0 is considered good. The published NPS for Bain & Company for example is negative (-14) whereas Accenture scored 14, PwC scored 32 and Deloitte scored 41.
-Client NPS Survey
Success Story
IT Program & Project Management for a National Retail Company
Read more ⟶Success Story
Organizational Redesign for a Global Manufacturer
Read more ⟶Success Story
Streamlining vendor selection to enhance online guest experience and operational efficiency.
Read more ⟶Success Story
Creating a 5-year expansion and service plan for a nonprofit soccer organization's strategic growth.
Read more ⟶Success Story
Mitigating critical risks for a Pacific Northwest utility company by upgrading its GRC platform and aligning it with ERP systems, ensuring compliance and system control.
Read more ⟶Success Story
Portland-based non-profit reduces reliance on state funding by diversifying its revenue stream and build a corporate partnership program.
Read more ⟶
